03/2017 United Club San Diego

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Not that anything other than #Bumpgate matters much these days in United’s world, but hey I did visit San Diego’s United Club recently and I loved it!  The San Diego airport has become a force to be reckoned with.  It’s modern and bright, and itll be the target of an Alaska/Virgin expansion.  On its part, United flies up to 33 round-trip in a day between its hubs (ORD, EWR, IAH, SFO, LAX, DEN, IAD) and SAN.  Understandably, people like to visit San Diego.  This kind of demand  demands (pun intended) a United Club, one that I hadn’t visited until a few weeks ago.

Coming from the Terminal 2 gates, a sign leads up an escalator to rival lounges.  United to the left, Delta to the right.  Off the bat, Delta’s entrance looks much fancier.  Whether it’s just a facade I don’t know.

Here’s what the thumbs say:

1) Layout:

  • Thumbs Up – The club has a terrace feel to it.  Upon entering the first thing you notice is the balcony/mezzanine section that overlooks the ‘Sunset Cove’, which is nothing other than an area with restaurants and tables for travelers to eat while having a view of the tarmac through enormous glass windows.  Musical guests set the mood.  From the mezzanine level, United club guests enjoy both a view of the tarmac, of the music, and of the travelers downstairs.  The one thing I could critique is that walking from the entrance toward the back of the club feels a little cramped, but given the location and the view form the terrace, it’s easy to overlook that.

2) Staff:

  • Thumbs up – I didn’t see a large number of staff members, however, the salad bar and food section was fully stocked throughout, even though the club was somewhere at around 65-70% of capacity when I visited.

3) Cleanliness:

  • Thumbs Up – Very clean throughout, including restrooms.

4) Amenities:

  • Thumbs Up – High-speed internet.  Seats are comfortable with plenty power outlets for you and your neighbor(s).  Plenty of workspaces and conference rooms.

5) Food:

  • Thumbs Up – I only had some broccoli cheddar soup and it was good.  The other items looked fresh.

6) The Crowd:

  • Thumbs Up – I visited at around 2:00pm on a Wednesday and it was about 65-70% full.  It did feel a little cramped when I moved about the club.  Otherwise, when sitting, I didn’t feel like it was crowded at all.  It 95% business travelers on this day.  No familes or kids running around.

In conclusion, the terrace factor could be considered a ‘wow’ factor in this club.  Remember you can enjoy two complimentary United Club passes every year that you hold a United MileagePlus credit card.  This is a value of $118.

Give me your thoughts